HERE TO HELP
A real person.
A clear next step.
Get help with company setup, the iPhone beta, invoices and your business records.
Talk to Laborline
Email support@laborline.net with what you were trying to do and any error message. Do not include passwords, tax IDs or bank details.
Help shape Laborline
Have an idea or spotted a problem? Tell us what would make your workday easier.
Suggest a feature or share feedbackCommon questions
My company setup cannot be saved.
We have identified an issue in the company-signup permissions and are preparing a fix. Your sign-in account may already exist. Contact support with your account email; do not create duplicate accounts.
How do I get the iPhone app?
Laborline is in TestFlight beta. Contact support for availability. Your TestFlight invitation installs the app; your company invitation connects your work account.
Can I use the same account on the website?
Yes. Sign in with the account used in the iPhone app. Your access depends on your company role.
What should I do if company sync fails?
Keep the app and any unsynced work on your device. Use Retry sync and note the error. Contact support before signing out or reinstalling.
How do I send an invoice from the website?
Open the invoice and use Print / save PDF, then attach it in your email or messaging app. Mark as sent records the action; it does not deliver an email.
Can I accept card or ACH payments yet?
Online payment setup is still in progress. Live payments are not enabled in this beta.
How should I prepare records for my accountant?
Keep receipts, dates, categories and business purposes accurate. Review totals and provide your accountant with supporting records. Laborline does not file tax returns or determine deductibility.